January 2012 – Till Date
Ramaco Trading & Contracting Company Wll
Handling more than 300+ Users , 70+ Printers/Plotters ,etc. at HO & sites
- Managing and Spervising the Service desk operation and Maintaining the Portal with necessary updates and configs.
- Installing, Configuring & maintaining Windows Servers , Exchange Server, Database and Antivirus Server, Office 365 .
- Looking after the entire IT infrastrucutures(Network,Systems,IP Phones, CCTV,BPX, etc) of the company H.O. & Sites.
- Installing , Configuring & managing Switches, Routers, Firewall, IPS, Servers,etc.
- Performing daily operations to manage Network & Monitoring the Network Traffic.
- Installing, Configuring & troubleshooting Desktop PCs, Laptops, Printers,Plotters, Scanners, eFax , IP Phones, etc.
- Configuring & Mananging
- Managing Storage Area Network with desired Company policies.
- Implimenting and managing Company policies for the uses of IT Infrastructures as per ISO Standards.
- Managing Bio-login Attendance System and Supporting ERP systems(MS Dynamics AX 2012) at server and client sides.
- Maintaining Company Websites and Database system.
- Maintaining the database of the IT infrastructures and planning for the future requirements.
- Maintaining inventory of Shareware and software.
